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IT Technician

Experience : 2 years minimum in IT support

Main tasks :

  • Maintain the hospital hardware (PCs, laptops, printers, copiers etc.)
  • Maintain inventory of all IT assets; including hardware and software licenses. 
  • Receive end users tickets and follow up on them
  • Ensure level 0 support on hospital applications (Hospital Information System, Medical Imaging system, lab system, website etc.) and provide training to end users
  • Ensure level 0 support on the servers and infrastructure (backup, firewall, exchange, active directory, antivirus, security cameras, access points, switches etc.)
  • Report to the IT Manager and fill the required reports
  • Performs other duties in line with scope of work and as assigned by the IT manager
  • Coordinate with external suppliers when necessary

 

Technical requirements :

  • Good skills in windows operating systems troubleshooting specially windows 7
  • Hardware repair skills (PC, printers and scanners maintenance and spare parts)
  • Minimum networking skills (configure acce
  • Troubleshoot Microsoft office applications: excel, word, access, outlook…
  • Problem solving skills
  • Good command of French and English
 
 
 
 
 
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